Mediation & Arbitration | Durban North
Stop Workplace Drama, Protect Your Business: Expert Mediation & Arbitration
Your business runs on productivity, not internal disputes. When staff conflicts, wrongful dismissal claims, or partnership fallouts threaten your operations, you need a strategic shield—not costly, public court battles. We become your dedicated dispute resolution team, handling the entire stressful process for you. From representing you at the CCMA to mediating internal conflicts and arbitrating contract clashes, we secure fast, fair, and final outcomes that protect your bottom line.
This isn’t about avoiding conflict; it’s about resolving it with precision and power. We step in so you can step back and focus on running your Durban business. For company owners, this means safeguarding your revenue, reputation, and operational integrity from the ground up. We give you more than just legal advice; we deliver a clear path to closure and a proven defense against liability. Ultimately, our service provides the non-negotiable foundation for stable operations and strong, productive relationships. Stop letting disputes derail your success, and start building your business on a foundation of iron-clad resolution.
Ready to reclaim your peace of mind? Contact us today to handle your dispute.
Is Employee Conflict Putting Your Durban Business at Risk?
That sinking feeling when you get a CCMA referral or a formal staff grievance isn’t just stress—it’s a direct threat to your livelihood. You built your business on hard work, not HR paperwork and legal loopholes. But in the complex South African landscape, mishandling a single staff issue can cost you thousands. If any of these points feel familiar, your foundation is at risk:
The CCMA Nightmare: Facing the CCMA without expert representation is a huge gamble. One misstep in procedure or presentation can lead to a costly reinstatement order or compensation payout, draining your finances and setting a dangerous precedent for your Durban operation.
The “Can’t Fire, Can’t Manage” Trap: You have a problematic employee—they’re underperforming, toxic, or even dishonest. But the fear of a wrongful dismissal case paralyses you, leaving the poison to spread and demoralise your entire team. You need a legally sound exit strategy, fast.
The Partnership That Turned Sour: That handshake deal with your business partner is now breaking down over money, direction, or responsibilities. The deadlock is stifling growth and threatening to sink the entire venture you’ve worked so hard to build.
The Debt That Kills Cash Flow: A client in Cape Town isn’t paying, a landlord is refusing to return your deposit, or a supplier breached your agreement. Chasing them is consuming your time, and you need enforceable leverage to get what you’re owed.
You didn’t start your business to be a full-time mediator or litigator. You started it to succeed. Let us handle your disputes so you can get back to what you do best.
Our Specialised Dispute Resolution Services
We Handle Your Staff & Labour Issues
Stop stressing about complex employment law. We manage the entire process for you: from providing the correct grounds and paperwork to dismiss a staff member fairly, to serving as your representative at the CCMA or bargaining council. We handle grievances, mediations, and arbitration, protecting you from costly reinstatements and penalties.
We Enforce Your Commercial Agreements
Money owed is money lost. We step in to resolve contract disputes with clients, suppliers, and vendors. Whether it's a client who won't pay, a landlord dispute, or a broken service agreement, we use mediation and arbitration to secure a binding settlement and get you paid.
Resolve Partnership Deadlocks
A business partnership in crisis can freeze all decision-making. We act as a neutral third party to mediate between owners and break the deadlock. If needed, we provide binding arbitration to resolve disputes over finances, roles, and strategy, saving the business or facilitating a clean exit.
Our Clear & Collaborative Process
Your Complimentary Consultation: We connect to understand your dispute and advise on the best path forward.
In-Depth Case Assessment: We dive deep into the details, reviewing contracts, evidence, and your goals.
Strategic Action Plan: We build your case and define the strategy, whether for CCMA, mediation, or arbitration.
We Represent You & Fight for You: We handle the negotiations, the paperwork, and the hearings on your behalf.
Final Resolution & Closure: We secure a binding settlement or award, giving you finality and peace of mind.
Why Partner With Us? Your Strategic Advantage
We Handle It, So You Don’t Have To: You’re the expert at your business; we’re the experts at dispute resolution. We take the entire burden off your shoulders—the stress, the paperwork, the legal jargon—so you can focus on your work.
Proactive Protection for Your Pocket: Litigation is expensive. We focus on fast, cost-effective solutions that stop disputes from escalating into financial disasters, protecting your revenue from the start.
Efficiency That Respects Your Time: We know you need solutions, not prolonged drama. Our expertise allows for swift, strategic action to resolve conflicts and minimise business disruption.
Your Business, Our Expertise: We know the South African business landscape inside and out—from the CCMA’s rules to commercial contract law. We provide insights and strategies that work in the real world.
Transparent, Predictable Pricing: No hidden fees. We believe in clear, upfront pricing models—whether fixed-fee or project-based—so you can budget with certainty and feel good about your investment.
Ready to Resolve Your Dispute?
Stop letting conflict cost you time and money. Contact us today to schedule your consultation and put an expert team in your corner.
Frequently Asked Questions
Absolutely. We act as your official representative throughout the entire CCMA process. This includes preparing the necessary paperwork, crafting your legal argument, negotiating with the other party, and formally representing you at the conciliation and arbitration hearings, fighting for the best possible outcome.
We guide you through a fair and legally defensible dismissal process. This includes ensuring you have valid grounds, conducting a proper disciplinary hearing with correct procedure, and compiling the necessary evidence. By doing it right the first time, we dramatically reduce the risk of a successful unfair dismissal claim against you.
While lawyers often focus on litigation (going to court), we specialise in faster, cheaper, and more private alternatives like mediation and arbitration. We are tactical problem-solvers focused on a business outcome, not just a legal fight. We get you a resolution without the years-long wait and public exposure of a court case.
Yes, that’s exactly what we do. We start with mediation—a collaborative process where we help you and your partner communicate and negotiate a workable solution to break the deadlock. The goal is to save the business and the relationship, not to tear it apart in a costly legal war.
EXCELLENT Based on 11 reviews Jennifer L'etang2025-05-31Trustindex verifies that the original source of the review is Google. Infinity assisted us in the most professional way, in setting up Trusts for various properties. From start to finish we were kept in constant communication. Great service. Julie Thulsi2025-04-30Trustindex verifies that the original source of the review is Google. Infinity Management has been extremely helpful in assisting me with re-registration of my business. Their staff are friendly, efficient and professional and gets the job done in record time. I highly recommend them 👌 Bethney Augustine2025-04-17Trustindex verifies that the original source of the review is Google. Excellent Service Always!!! Melvin Moodley2025-04-17Trustindex verifies that the original source of the review is Google. Best legal and accounting services in durban reliable,fast and affordable. Lash Dolls2025-04-17Trustindex verifies that the original source of the review is Google. Working with Infinity Legal was one of the best experiences I’ve had! They drafted a contract for me and handled me with so much professionalism and patience. I would highly recommended them to anyone in need of legal services. 10/10 for me:) Zara von Homeyer2025-03-13Trustindex verifies that the original source of the review is Google. I am always so happy with the services at Infinity Management, they have helped me with everything I have needed including CIPC registration and filing, will drafting, employment issues and legal queries. The team is exceptionally friendly and helpful and I would definitely recommend them. Melville Vogel2025-03-04Trustindex verifies that the original source of the review is Google. Highly recommend- Infinity has assisted me in the registration of my CIPC proactively alerted me to the annual renewal ,facilitated my empowerment credentials, provided property lease agreements and vetted Trust documents for my business. There service has been extremely efficient & effective. Based on the high quality of work I certainly will continue to use them Aj2025-02-28Trustindex verifies that the original source of the review is Google. Really pleased with the service overall. The staff were friendly and knowledgeable, and they really helped me understand my lease agreement. I don’t know how I would have managed without the Infinity Management team! Thank you all again for the excellent service. Keenan Kast2025-02-22Trustindex verifies that the original source of the review is Google. Very professional and efficient service, especially given the complexities of the SA legal and compliance environ. Highly recommendedVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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